Delivery Policy

Last updated 9 August 2026

We deliver from our kitchen at Budigere Cross. This page sets out where we deliver, how long it takes, and what happens if something goes wrong on the way.

Where we deliver

We deliver to addresses within our service radius around Budigere Cross, Bengaluru. If your address falls outside it, we will tell you when you order, and you are welcome to collect instead.

Not sure whether we reach you? Call +91 97423 88309 and we will confirm before you order.

Delivery hours

Delivery runs during our opening hours, 11:00 AM to 10:30 PM, every day. The last delivery order is taken shortly before closing.

How long it takes

• Most deliveries arrive within 35 to 60 minutes of the order being confirmed.
• Large orders, tandoor and biryani dishes, peak weekend evenings, heavy rain and traffic can all add time.
• These are estimates given in good faith, not guarantees. You can follow the real status at any time under Track Order.

Charges and minimum order

• Any delivery charge and packing charge that applies to your order is shown as a separate line at checkout, before you pay.
• The total on the checkout screen is final. Our delivery staff will never ask you for extra money on arrival.
• Where a minimum order value applies for delivery, checkout will tell you before you pay.

Collection and dine-in

You can also choose Pickup at checkout and collect from the restaurant, or book a table and dine in. Pickup orders are usually ready in 20 to 30 minutes, and we will call you when yours is ready.

Order tracking

Every order gets an ID such as TN-100042-K7. Enter it under Track Order on our home page to see the current stage — Received, Preparing, Ready or Out, then Completed. The status updates live, on any device.

When you receive your order

• Please be reachable on the number you gave us. Our delivery staff will call on arrival.
• Check your order before the delivery person leaves. It is much easier to fix a missing item at that moment.
• For pay-at-restaurant delivery orders, please have cash ready or be ready to pay by UPI on arrival.

If delivery fails

If we cannot deliver because nobody is at the address, the address was wrong or incomplete, or we cannot reach you on the number given, we hold the order at the restaurant for you to collect. Prepared food cannot be refunded in that situation. If the failure was our fault, we refund you in full — see Refunds & Cancellations.

Food safety

Orders leave our kitchen sealed and packed for transport. Please refrigerate anything you are not eating straight away, and eat cooked food within two hours of delivery.

Circumstances outside our control

Severe weather, road closures, power cuts, civic restrictions and similar events can delay or prevent delivery. If we cannot deliver for such a reason, we contact you and refund any online payment in full.